Technology Category
- Analytics & Modeling - Machine Learning
- Cybersecurity & Privacy - Identity & Authentication Management
Applicable Industries
- Equipment & Machinery
- National Security & Defense
Applicable Functions
- Human Resources
- Quality Assurance
Use Cases
- Personnel Tracking & Monitoring
- Tamper Detection
Services
- Cybersecurity Services
The Customer
Guardsman Group
About The Customer
Guardsman Group, headquartered in Kingston, Jamaica, has been providing security systems and personnel for private and public organizations in the Caribbean for over 40 years. The company has 26 subsidiaries and affiliated companies and employs over 8,000 employees and subcontractors. Guardsman Group and its subsidiaries are leaders in security, serving clients across all industries around the Caribbean. The company provides security equipment, personnel, and systems for some of the most prominent businesses in the region, managing a significant portion of Jamaica's money.
The Challenge
Guardsman Group, a leading security company in the Caribbean, faced a significant challenge in maintaining the security of its digital infrastructure. The company provides security equipment, personnel, and systems for various businesses across the region. However, one of its offices experienced a security incident that affected all communications at that location. The existing security tools were not sufficient to provide the necessary protection, and it took hours to identify the source of the issue. This incident highlighted the need for a dynamic solution that could proactively identify threats. The company's primary concern was any disruption to its business, as it manages a significant portion of Jamaica's money and cannot afford for its operations to go down.
The Solution
To address this challenge, Guardsman implemented the Darktrace Immune System platform, including Darktrace Antigena, across its digital infrastructure. This technology uses unsupervised machine learning to understand the organization's unique digital DNA, thereby protecting Guardsman's digital assets and sensitive data. It can autonomously respond to machine-speed attacks such as ransomware before any damage can be done. Guardsman also sought a cybersecurity solution that could provide visibility and protection against escalating email threats. They found this in Darktrace's Antigena Email, which understands the human behind the email address and takes targeted action against abnormal and threatening emails while allowing benign interactions to continue without interruption. In addition, Guardsman benefits from Darktrace's 24/7 Proactive Threat Notification service, which provides an additional layer of protection by sending alerts directly from a Darktrace Security Operations Center analyst to Guardsman's IT team when incidents indicative of a serious, emerging attack are identified.
Operational Impact
Quantitative Benefit
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