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Our Case Study database tracks 18,927 case studies in the global enterprise technology ecosystem.
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13 case studies
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HEINEKEN's Digital Transformation with SwipeGuide for Enhanced Operational Efficiency - SwipeGuide Industrial IoT Case Study
HEINEKEN's Digital Transformation with SwipeGuide for Enhanced Operational Efficiency
HEINEKEN, a global brewing company, was seeking ways to improve efficiency in its brewery operations. The company was facing challenges in delivering essential operational knowledge to the shop floor. The traditional methods of knowledge sharing were time-consuming and often led to confusion among machine operators. The company was also struggling with ensuring that the instructions provided to the operators were the most current version. Furthermore, the company wanted to capture, review, and implement the knowledge of its experts - the employees who use these machines on a daily basis. The challenge was to find a solution that could provide instant knowledge, be easy to use, and allow for immediate access to the most current information.
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Golden State Foods: Leveraging Digital Work Instructions for Optimal Performance - SwipeGuide Industrial IoT Case Study
Golden State Foods: Leveraging Digital Work Instructions for Optimal Performance
Golden State Foods (GSF), one of the largest diversified suppliers to the food service industry, faced a challenge in maintaining consistency and quality across their operations. With approximately 125,000 restaurants in over 50 countries as its customers and services provided from 50 locations worldwide, GSF needed to standardize their internal procedures and onboarding processes. The food industry's emphasis on quality and GSF's core values of innovation and customer service necessitated this standardization. The company also faced staffing issues and needed to ensure that their highly trained operators could easily transfer knowledge to others and articulate equipment problems to maintenance colleagues.
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Animo's Digital Transformation: Streamlining Coffee Machine Operations with SwipeGuide - SwipeGuide Industrial IoT Case Study
Animo's Digital Transformation: Streamlining Coffee Machine Operations with SwipeGuide
Animo, a Dutch coffee machine company, was facing a challenge in providing effective operational, maintenance, and troubleshooting support for their complex and high-tech coffee machines. Their professional customers, who use these machines for commercial purposes, required a certain level of support to operate these machines efficiently. Prior to 2016, Animo provided paper and PDF user guides to their customers, which were not as efficient or user-friendly. Animo identified this as an opportunity to increase value for their customers by digitizing these instructions, thereby improving their distribution and usability. The challenge was to revolutionize the way customers interacted with their machines, aiming to provide a quality coffee experience with an unparalleled user experience.
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Thermon's Digital Transformation: Halving Training Time with SwipeGuide - SwipeGuide Industrial IoT Case Study
Thermon's Digital Transformation: Halving Training Time with SwipeGuide
Thermon, a global leader in heating, temperature maintenance, freeze protection, and environmental monitoring solutions, faced a significant challenge in training their frontline teams. The company needed a solution to standardize and streamline their training procedures, particularly for their kitting operations. The traditional methods were time-consuming and inefficient, leading to a longer time-to-effectiveness. Additionally, Thermon wanted to capture the expert knowledge of their tenured employees and reduce the amount of silent knowledge in their operations. They also needed to move employees in and out of new tasks or operations for a relatively short amount of time, requiring an agile solution.
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ZEVx's Scalable Training Program with SwipeGuide: A Case Study - SwipeGuide Industrial IoT Case Study
ZEVx's Scalable Training Program with SwipeGuide: A Case Study
ZEVx, a US-based company that develops e-mobility battery packs and powertrain solutions for commercial fleets, was facing a challenge in building a training program for their customers and partners. These individuals, in addition to converting vehicles, may also have to perform maintenance on the repowered vehicle. The company, headquartered in Arizona, serves customers all over the United States, many of whom are in different time zones. This geographical spread added to the complexity of delivering consistent and effective training. ZEVx needed a solution to document all the required steps for those performing vehicle conversions and maintenance, with a focus on improving the customer experience. They also needed to demonstrate compliance with industry-specific regulations, such as those imposed by the California Air Resources Board (CARB).
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Standardizing Operational Knowledge for Barilla through IoT - SwipeGuide Industrial IoT Case Study
Standardizing Operational Knowledge for Barilla through IoT
Barilla, the world's largest pasta manufacturer, was facing challenges in capturing and distributing operational knowledge on the factory floor. The majority of their production facilities were still relying on paper work instructions, which were easy to damage, time-consuming to replace, and difficult to update. This traditional method of instruction also made it difficult to standardize procedures across different production sites, leading to inconsistencies in operations. Additionally, the company was losing valuable knowledge resources as experienced employees retired. The feedback process was complex, with frontline workers leaving notes on paper instructions to content creators. The need for a more efficient, digital solution was evident.
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Optimized Safety and Task Execution at Coca-Cola India with SwipeGuide - SwipeGuide Industrial IoT Case Study
Optimized Safety and Task Execution at Coca-Cola India with SwipeGuide
Hindustan Coca-Cola Beverages (HCCB), one of India’s largest fast-moving consumer goods companies, was facing challenges in making Standard Operating Procedures (SOPs) and work instructions easily accessible on the shop floor. The company operates 24/7, 365 days per year, with employees changing shifts multiple times during the day. This complex and demanding process required a high level of standardization to maintain the quality of Coca-Cola’s household brands, regardless of the operator in charge. Furthermore, HCCB's culture of employee empowerment, where every person is authorized to make decisions, either in terms of safety or quality, highlighted the need for standardization and easy access to SOPs.
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Johnson Controls: Enhancing Operator Training with SwipeGuide - SwipeGuide Industrial IoT Case Study
Johnson Controls: Enhancing Operator Training with SwipeGuide
Johnson Controls, a global diversified technology and multi-industrial leader, was facing a challenge with their operator training process. The existing work instructions were complex, outdated, and only accessible to team leads, making it difficult for new operators to understand and follow. The company was also dealing with a significant number of operators nearing retirement, which posed a risk of losing valuable insights and knowledge. The challenge was to capture and retain these insights and pass them on to the next generation of operators. Furthermore, Johnson Controls aimed to train and engage operators consistently to ensure they could build products effectively and safely, maintaining high-quality standards regardless of who was manufacturing them.
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Digital Transformation in Packaging Industry: SwipeGuide's Impact on Work Instruction Authoring - SwipeGuide Industrial IoT Case Study
Digital Transformation in Packaging Industry: SwipeGuide's Impact on Work Instruction Authoring
The global packaging leader in question has a vast product portfolio, including several types of packaging machines, each with its own complexities and customer-specific optimizations. The ongoing technological innovation and product diversity made version control for documentation a challenging task for the employees. Whenever a service engineer encountered a problem, they would request specific instructions from the service desk. The service desk, in turn, would rely on the R&D team to create a customized guide. These guides were traditionally created using Word and PDF documents and printed for use in the field. The company recognized the need to digitize and publish troubleshooting guides in a more scalable way, aiming to make the guides more accessible, easy to use, and to enhance service productivity. They also sought to reduce training time for new hires.
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Maxion Wheels' Digital Transformation for Continuous Improvement - SwipeGuide Industrial IoT Case Study
Maxion Wheels' Digital Transformation for Continuous Improvement
Maxion Wheels, a leading global wheel manufacturer, was facing challenges in standardizing work processes, improving training, and reducing content creation time. The company was on a path towards digital transformation, but bridging the gap between physical processes at manufacturing plants and information technology was complex. Creating work instructions took more than 4 hours, and quality control checklists were created and processed on paper by several people, multiple times per day. The company was looking for a platform to reduce instruction authoring time, improve ease of use, and digitize checklists to improve data collection. They also wanted to support their digital twin project and digitize not just instructions but work processes at their plants.
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Orkla's Digital Transformation with SwipeGuide for Enhanced Productivity and Knowledge Management - SwipeGuide Industrial IoT Case Study
Orkla's Digital Transformation with SwipeGuide for Enhanced Productivity and Knowledge Management
Orkla, a leading manufacturer of a diverse range of products including jams, chocolate, pizza, and ready-to-eat meals, was seeking ways to increase productivity and implement sustainable practices in their manufacturing operations. The company was dealing with the challenge of silent knowledge, which is the information and best practices that are kept in the heads of knowledgeable employees, instead of being recorded and evaluated in a standardized process. This was leading to inefficiencies and inconsistencies in their manufacturing processes. Additionally, Orkla was using a paper-based system for creating, editing, and distributing work instructions and SOPs on the shop floor, which was time-consuming and prone to errors.
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Reyco Granning's Digital Transformation for Standardized Manufacturing Processes - SwipeGuide Industrial IoT Case Study
Reyco Granning's Digital Transformation for Standardized Manufacturing Processes
Reyco Granning, an American heavy-duty suspension manufacturer, has been in the industry for over 90 years. As a family-owned company, they focus on efficiency and flexibility, which are crucial traits in a globally competitive industry. They rely heavily on their factories to maintain a high level of consistency and quality. However, the company faced the challenge of continuously improving its operations to stay competitive in the international market. This required growth in both processes and people. The majority of Reyco Granning’s processes on the shop floor are manual, ranging from welding, painting, and fabricating, to the assembly and packaging of their complex suspension systems. The company needed to empower its workforce to meet their ambitious continuous improvement and standardization goals.
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Improving Quality Performance in Packaging with IoT: A Thermo Fisher Case Study - SwipeGuide Industrial IoT Case Study
Improving Quality Performance in Packaging with IoT: A Thermo Fisher Case Study
Thermo Fisher's packaging department in Cincinnati, Ohio, was grappling with significant quality issues, primarily line clearance and inspection failures. These issues were causing inefficiencies and disruptions in their operations. The department was also struggling with the lack of a standard process across all shifts, leading to inconsistencies and misalignments between different groups and supervisors. The goal was to establish a standard process throughout the department, align all four shifts for better cohesion, and train operators to keep the line running smoothly.
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