Splunk > Case Studies > Streamlines IT Operations With Data-Driven Insights

Streamlines IT Operations With Data-Driven Insights

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 Streamlines IT Operations With Data-Driven Insights - IoT ONE Case Study
Technology Category
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • E-Commerce
  • Retail
Applicable Functions
  • Business Operation
  • Data Science Services
The Challenge

To execute its omnichannel strategy for unified shopping across TV and e-commerce, JSC needs a platform to convert data into actionable insights, while simplifying workflows, boosting interdepartmental collaboration, and improving customer engagement. 

  1. Inefficient data monitoring and lack of business visibility due to operational silos and scattered data sources
  2. Time-consuming, manual failure investigation
  3. Restriction in application development and customer engagement without real-time actionable insights
The Customer

Jupiter Shop Channel (JSC)

About The Customer

Jupiter Shop Channel (JSC), Japan’s first television shopping network, broadcasts live programs that sell lifestyle goods to home shoppers.  

The Solution

Simplified IT Operations Improves Business Strategy

With Splunk at the heart of its IT infrastructure, JSC now gets a unified view of data with full visibility into operations. 

From Hours of Investigation to Minutes of Monitoring

Splunk plays a critical role in relieving the burden on IT operations.  Splunk has taken JSC beyond passive investigation to proactive analysis with one unified monitoring experience. 

Expanding Access to Data Across the Business

With Splunk, JSC is now delivering actionable insights to the right people at the right time. Even non-technical users can get real-time visibility across the operations for better and faster decisions

Operational Impact
  • [Efficiency Improvement - IT]
    • Streamlined IT operations with the Splunk platform
    • Heightened efficiency with five times faster failure monitoring
  • [Data Management - Data Visualization]

    Enhanced decision-making by bringing data to every question, decision and action through data-driven analytics

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