Technology Category
- Robots - Wheeled Robots
- Sensors - GPS
Applicable Industries
- Railway & Metro
- Transportation
Applicable Functions
- Product Research & Development
Use Cases
- Public Transportation Management
- Vehicle Telematics
Services
- Training
The Customer
Delhi NCR Metro
About The Customer
The customers of the Delhi NCR Metro app are the daily commuters and tourists using the Delhi Metro Rail Services. These include local residents, such as families, friends, and colleagues, as well as national and international tourists visiting Delhi. The app is designed to provide convenience and flexibility to these users by providing accurate and comprehensive information about the metro services. The app is particularly beneficial for tourists who are unfamiliar with the metro system and need assistance with finding metro stations, understanding train schedules, and locating tourist spots.
The Challenge
The Delhi NCR Metro, a major public transportation system in India, was facing a challenge in providing accurate and comprehensive information to its daily commuters and tourists. The lack of a centralized platform for information about metro station details, train schedules, fare details, parking, elevators, and tourist locations was causing inconvenience to the users. The challenge was to develop a mobile app that could provide all this information accurately and conveniently. The app needed to be equipped with GPS services to help users find the nearest metro and renowned locations. An interactive map was also required to assist travelers who were familiar with the metro lines. The goal was to provide maximum information with minimum input.
The Solution
The solution was the development of a mobile app that provided all the necessary information about the Delhi NCR Metro. The development process involved brainstorming sessions using agile methodologies, where the team interacted persistently at each phase of the design and development. The app was designed to be user-interactive across all platforms, using design practices specific to each technology, such as Auto Layout for iPhone and Material Design for Android. The app was introduced on all major mobile platforms, including Android and iOS, to cater to the increasing number of mobile users. Regular updates were planned to provide the most recent information, even when offline. The iOS version of the app was developed using iPhone SDK, Xcode, Objective-C, Swift, and CoreData, while the Android version was developed using Android SDK, Java, SQLite, and Eclipse IDE.
Operational Impact
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