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1,135 case studies
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Supporting ABB Leverage Their SAP Assets to Enhance Business Efficiency
Supporting ABB Leverage Their SAP Assets to Enhance Business Efficiency
Supporting ABB Leverage Their SAP Assets to Enhance Business Efficiency
Bristlecone
ABB needed a partner familiar with the organization and SAP implementation to extend existing SAP system to IMA and support/improve SAP usage.


Industries: Equipment & Machinery
Functions: Maintenance
Software:
Services:
 Department of Energy & Climate Change
 Department of Energy & Climate Change
Department of Energy & Climate Change
Telefonica
The UK Government is requiring energy companies to install 53 million gas and electricity meters at 30 million domestic and smaller non-domestic properties by 2020. To undertake the quest, the UK Government launched the Smart Metering Implementation Programme (SMIP) 


Industries: Equipment & Machinery
Functions: Maintenance
Hardware:
Software:
Services:
Ursalink Improves Data Control and Energy-Saving for Smart Gas Metering
Ursalink Improves Data Control and Energy-Saving for Smart Gas Metering
Ursalink Improves Data Control and Energy-Saving for Smart Gas Metering
Ursalink Technology
Detect issues with consumption, pressure, etc.Monitorand control gas delivery devices to manage billing history and dataReceive real-time alerts


Industries: Energy
Functions: Maintenance
Hardware:
Software:
Services:
TSS4U collected machine data and created alarms of important events
TSS4U collected machine data and created alarms of important events
TSS4U collected machine data and created alarms of important events
IXON
TSS initially started looking for a remote access solution. TSS wanted to gain more insight into their systems, which are often situated at remote and hard to reach locations. “We want to learn how exactly our systems behave, to find out if and how we can improve them in the future,” Sébastien explains. The gathering of machine data plays an enormous role in TSS’s drive to continuously improve and optimise their products.TSS came across IXON during the Industrial Ethernet Event. The focus quickly shifted from remote access to data logging. Sébastien explains: “With Cloud Logging we can gather data. We don’t share all data with the customer as some information is only important for us.” TSS gathers machine data which allows them to monitor and analyse their systems. However, it did not help TSS quickly respond to failures and ad-hoc problems.


Industries: EnergyEquipment & Machinery
Functions: Maintenance
Achieving Reliability and Service Quality Using the Cisco Unified Communications
Achieving Reliability and Service Quality Using the Cisco Unified Communications
Achieving Reliability and Service Quality Using the Cisco Unified Communications
Cisco
To address the challenges of proactively monitoring the very large Cisco Unified Communications global network and to achieve reliability and service quality goals, Cisco IT turned to the Cisco Unified Communications Management Suite. The Cisco® internal Unified Communications network is a very large global deployment, having more than 85,000 IP phones spread over six continents.Being in new and uncharted territory in the initial stages, the Cisco IT team first had the challenge of defining methodologies and metrics for measuring and monitoring the key components of service quality: Availability (Can I pick up the phone and get dial tone? Does my call connect? Can I leave and retrieve voicemail?)Performance (How is the voice quality? Did I get disconnected mid-call? How does the voicemail sound? How fast is the voicemail prompt?)The team also had the additional challenge of figuring out approaches, techniques, and tests to:Detect configuration issuesReduce recovery time in the event of a service failure 


Industries: Equipment & Machinery
Functions: Maintenance
Hardware:
Software:
Services:
GenoSpace Boosts Population Analytics and Application Performance
GenoSpace Boosts Population Analytics and Application Performance
GenoSpace Boosts Population Analytics and Application Performance
Intel
GenoSpace, headquartered in Cambridge, Massachusetts, is a fastgrowing company that offers cloud-based software services designed to be HIPAA-compliant and applied across research, clinical development, pathology, and clinical care. The company’s offerings include data integration, modeling, analysis, interpretation, visualization, and collaboration capabilities for genomic and other biomedical data. Since maintaining the confidentiality of human genetic data is of paramount importance to GenoSpace, the company has made security a top priority. In an environment where breaches involving healthcare data have reached alarming levels, GenoSpace understands the costly business impact of noncompliance with HIPAA patient privacy regulations and industry-leading data security practices. For example, the Identity Theft Resource Center’s 2014 annual list of security breaches points out that the medical/healthcare sector accounted for more than 42.5% of all the breaches listed, topping all other categories. Since reporting requirements began, the US Department of Health and Human Services has tracked 944 incidents involving approximately 30 million individuals. Along with the persistence and enormity of this problem comes financial fallout. For example, in its study, 2014 Cost of Data Breach Study: Global Analysis, the Ponemon Institute estimated that the average cost of a data breach in 2014 was $3.5 million, an increase of 15% over 2013. Additionally, the average cost per record across all sectors also increased, from $188 to $201—and the per capita cost for healthcare was the highest across all industries at $316 per patient. And the typical fine for a data breach runs up to $1.5 million per incident. The cost of breaches to the healthcare sector overall is estimated at $5.6 billion annually.


Industries: Equipment & Machinery
Functions: Maintenance
Hardware:
Software:
Services:
InterDigital Remote Augmentation In Multipoint Telepresence
InterDigital Remote Augmentation In Multipoint Telepresence
InterDigital Remote Augmentation In Multipoint Telepresence
InterDigital
The ability to enrich remote live video by virtual information does not exist in standard teleconferencing systems yet, partly because transmitting real-time captured 3D information over network has some disadvantages. For example, bandwidth requirements of 3D information are much higher than normal video. Also, in order to generate an accurate 3D representation, the environment must be captured from several directions. Normally, users are accustomed to pointing a video camera so that it captures only those parts of the environment that the user wants to show to remote participants of the video conference.


Industries: Equipment & Machinery
Functions: Product Development
Hardware:
Software:
Services:
Telstra's Unified Communications Solution Helps MB Century Boost Productivity
Telstra's Unified Communications Solution Helps MB Century Boost Productivity
Telstra's Unified Communications Solution Helps MB Century Boost Productivity
Telstra
As a major provider of onshore drilling services, MB Century faces special challenges in controlling operating expenses. Effective communications is of paramount importance in this regard. When employees are in the field or away from their desks, the loss of productivity associated with playing “telephone tag” can be considerable.Moreover, operating heavy equipment is inherently dangerous. At times of emergency, having reliable communications to manage urgent safety issues is essential.Aware of the productivity improvements from the introduction of TIPT two years earlier, MB Century was keen to enjoy the full benefits of Unified Communications. The company turned again to its whole-of-business telecommunications partner, Telstra, to recommend a solution.


Industries: Energy
Functions: Process Manufacturing
Services:
Tray Identification at the Kennametal Drill Plant
Tray Identification at the Kennametal Drill Plant
Tray Identification at the Kennametal Drill Plant
S+P Samson
Kennametal's high quality drill bits along with their associated aluminium trays where they are arranged go through a thorough cleaning process involving ultrasound, damp and vacuum cleaning processes after machining is performed. Before entering this washing facility, the order documents and the tray are separated and then re-allocated after cleaning. A work step that involves a risk as analyses have shown that, on occasion, trays and order documents were allocated incorrectly after cleaning. Drills went through coating processes that were supposed to be used for a different order. Hence, there was a need to eliminate mix-ups altogether.


Industries: Mining
Functions: Logistics & Warehousing
Capabilities: Asset Tracking & MonitoringInventory ManagementQuality Assurance & Control
Hardware:
Services:
F2103 for Programmable Logic Controller Monitoring
Xiamen Four-Faith Communication Technology Co., Ltd.


Industries: Equipment & Machinery
Functions: Logistics & Warehousing
Acquiring Quality Talent
Acquiring Quality Talent
Acquiring Quality Talent
Intel
The primary challenge faced by Intel was of employer brand perception. Being perceived as only a hardware employer, the need of the hour was to create career attractiveness for software professionals. With tremendous competition from multinationals as well as local players, it was crucial for Intel to develop a long-term brand awareness and recruitment strategy that would allow them to recognize, engage, nurture and finally bring onboard talented software professionals.Establishing a relationship with passive professionals and creating attractiveness and excitement for software openings was a challenge. Intel needed a solution to engage this passive pool of talent and make them aware of the opportunities that exist at Intel to create a proactive talent pipeline.


Industries: Other
Functions: Quality Assurance
Hardware:
Services:
How Augment’s Integration With Salesforce Streamlines the Sales Process
How Augment’s Integration With Salesforce Streamlines the Sales Process
How Augment’s Integration With Salesforce Streamlines the Sales Process
Augment
Coca Cola Germany’s sales team used to face a number of challenges when selling its beverage coolers.  Among the wide variety of designs and sizes available, it was difficult to find the ideal fit for each store and to show customers how Coca-Cola’s coolers would look in their space.  There seemed to be no solution that enabled customers to quickly reach a full appreciation of the product and layout.


Industries: Equipment & Machinery
Functions: Other
Hardware:
Software:
Waterford Township Improves Maintenance Consistency and Efficiency
Waterford Township Improves Maintenance Consistency and Efficiency
Waterford Township Improves Maintenance Consistency and Efficiency
GE Digital (GE)
Waterford Township has been faced with losing a significant number of DPW staff, some with more than three decades of water and wastewater knowledge, to retirement. The company began to search for a solution that would like real-time operational data from its SCADA systems to its CMMS and DMS to create standard operating procedures and work orders automatically when conditions were met in defined workflow procedures. One key aspect of the project was to get operating procedures standardized and in a format where staff in the field, who might not be familiar with the system, could follow the necessary steps to correct the issue.


Industries: Energy
Functions: Maintenance
Software:
Services:
Geith International
Geith International
Geith International

The complex Business requirements and existing Legacy platforms posed challenges for Geith. Given the size of business, the costs had to be kept under strict control so as to justify the business case and extract the expected returns. Moreover, the implementation timelines were to be kept at a minimum, so as to avoid business disruption.


Industries: Equipment & Machinery
Functions: Maintenance
Hardware:
Software:
Services:
AR for Workers with Intellectual Disabilities
AR for Workers with Intellectual Disabilities
AR for Workers with Intellectual Disabilities
Qualcomm
» According to the International Labour Union, “One out of every six people in the world – or 1 billion people – has a disability. Between 785 and 975 million of them are estimated to be of working age, but most do not work.”1» Many countries do not have the necessary mechanisms in place to respond to the needs of people with disabilities.» The World Health Organization cites several studies reporting that people with mental health difficulties or intellectual impairments have the lowest employment rates, including one that found people with intellectual impairments were three to four times less likely to be employed than people without disabilities — and more likely to have more frequent and longer periods of unemployment.


Industries: Construction & Buildings
Functions: Quality Assurance
Hardware:
Migrating to Software-Only Licenses for More Responsive License Management
Migrating to Software-Only Licenses for More Responsive License Management
Migrating to Software-Only Licenses for More Responsive License Management
WIBU-SYSTEMS
The world’s premier shipping companies work with the software solutions of ABB Marine & Ports to get their vessels safely and efficiently to their destinations. A loyal customer of Wibu-Systems for over a decade, ABB has been relying on CodeMeter dongles to store the license keys for their ABB AbilityTM Marine Advisory System - OCTOPUS.The current version of the system is using Wibu-Systems’ robust metal-case CmStick ME, a perfect choice for the rugged conditions at sea. As satellite communications has made fast Internet connections at sea a common reality for maritime operators, the company is looking to move from physical to software solutions to streamline its logistics processes.


Industries: Transportation
Functions: Maintenance
Software:
Richmond Cars
Richmond Cars
Richmond Cars
Ericsson
Richmond Cars faced a number of challenges in regards to their business communications:Site-to-site trafc and incoming calls were increasing, and Richmond needed to understand this in order to manage their response accordingly without just increasing headcount.They wanted to really understand call traffic, customer demand and service levels as customer service is imperative – Richmond's reputation depends on excellent customer relationships.As they grow and add additional sites, their communications system also needs to be scalable. Drive revenue generating services through outbound calling. 


Industries: Automotive
Functions: Other
Hardware:
Software:
Fujitsu Power Appliance
Fujitsu Power Appliance
Fujitsu Power Appliance
Fujitsu
Frucor has experienced rapid growth, and with it increased volumes and complexity of business data. The company has a core SAP (System Applications and Products) system that does an excellent job of collecting and processing company-wide data. As the business continues to expand locally and internationally the company's data warehousing overhead was becoming complex, resulting in some reports taking too long to process.


Industries: Energy
Functions: Logistics & Warehousing
Software:
Services:
KPMG’s Distributed Ledger Services meet Luxembourg
KPMG’s Distributed Ledger Services meet Luxembourg
KPMG’s Distributed Ledger Services meet Luxembourg
KPMG
In the upcoming years, we believe that interest in distributed ledgers will continue to grow around the globe.In Luxembourg, attention on the technology has surged in recent months, with digital players involved in DLT being increasingly attracted to Luxembourg.All industries combined, public institutions and private companies alike, are shifting together towards automating their internal and external processes. This phenomenon is triggering a digital convergence between market participants and will bring new opportunities for collaboration.New modes of transactions and user interactions for current products and services are emerging. We believe that industries should now internally improve their skills and competencies in order to be ready when the technology will reach its full maturity. 


Industries: Other
Functions: Quality Assurance
Hardware:
Software:
Albuquerque Bernalillo County Water Utility Authority
Clevest
The problem of meter inoperability was driven by several process issues, including large backorders of work orders, a lack of system integration with their enterprise asset management system, manual data entry processes, poor data integrity and the use of multiple systems for work order tracking.Albuquerque Water needed a workforce management solution that would move them from their paper-based service order environment to complete automation of service order work. The utility determined they required a solution that was fully integrated with their enterprise asset management system and provided clear processes to transform their field operations, and at the same time reduce costs and achieve meter maintenance.


Industries: Equipment & Machinery
Functions: Quality Assurance
Software:
Centrica Connected Homes
Centrica Connected Homes
Centrica Connected Homes
Amazon Web Services
With the acquisition of hardware and platform partner, AlertMe, in 2015, Centrica Connected Home was faced with the prospect of a significant shift in focus. Previously the relationship had been one of vendor-customer with AlertMe also pursuing it's own goals for expansion and licensing of its software. After the acquisition, Centrica Connected Home moved to quickly integrate the technical talent from the two companies and then to realign the development efforts of the teams.The new common goals of product evolution, feature enhancement and international launch, presented a number of challenges in the form of a rapid scaling requirement for their live platform, whilst maintaining stability and availability. Added to these demands on the company were an expansion into new markets, and brand new product launches, including smart boiler service and a growing ecosystem of new Hive smart home devices. They even found the time to develop deeply functional Alexa skills for their products and hence be a Smart Home Launch Partner for the Amazon Echo in the UK in 2016.


Industries: Equipment & Machinery
Functions: Maintenance
Software:
Services:
Global fully-virtualized SAP
Global fully-virtualized SAP
Global fully-virtualized SAP
VMware (DELL)
Deliver a global, agile, high-performance application delivery platform that improves service delivery and productivity.


Industries: Mining
Functions: Maintenance
Software:
Intamac And Securitas Collaborate To Improve Monitoring Structures
Intamac And Securitas Collaborate To Improve Monitoring Structures
Intamac And Securitas Collaborate To Improve Monitoring Structures
Intamac
Securitas wanted to give new and existing customers a proposition that was unlike anything they had offered before, a security system that broke the traditional mould but took advantage of the monitoring infrastructure that was already in place, including the manned response capabilities and alarm receiving centres.


Industries: Equipment & Machinery
Functions: Product Development
Hardware:
Software:
Services:
ER Telecom Turns To LoRaWAN To Accelerate Digital Transformation In Russia
ER Telecom Turns To LoRaWAN To Accelerate Digital Transformation In Russia
ER Telecom Turns To LoRaWAN To Accelerate Digital Transformation In Russia
Actility
Russia offers a unique environment for IoT connectivity compared to densely populated European countries, because of the sheer size of the Russian Federation and its sparsely-populated or empty areas where there is no GSM mobile network coverage – although these areas can still be home to industries such as mining, oil & gas production or logging. In addition, there is a specific requirement to store and process all data within Russian borders to comply with national data protection regulations.


Industries: Equipment & Machinery
Functions: Product Development
Hardware:
Software:
Services:
Unisys Group’s safe driving programme in Indonesia
Unisys Group’s safe driving programme in Indonesia
Unisys Group’s safe driving programme in Indonesia

As the economies of Southeast Asia have grown, the number of cars has rocketed. At the same time, implementation of traffic rules and measures to ensure road safety have been slow to develop, meaning that accidents are common.“The damage incurred by companies through car accidents and property damage is growing because the number of cars has increased without any solid framework for insurance, or safety measures being put in place,” says Miyuki Nakamura, Nihon Unisys Group.In response to this situation, Nihon Unisys Group took its Mujiko-Program DR™ cameraequipped mobile communication driving management and support service, which it had released for corporate clients in Japan in 2009, and remodelled it for the Southeast Asian market. 


Industries: Transportation
Functions: Logistics & Warehousing
Hardware:
Software:
Protection and Licensing in Chemical Analytics
Protection and Licensing in Chemical Analytics
Protection and Licensing in Chemical Analytics
WIBU-SYSTEMS
For the launch of its new OMNIS product line, a titration platform for chemical laboratories, Swiss Metrohm AG required a protection system to safeguard the know-how invested in its software and a flexible licensing system that would allow for the creation of customized software licensing models for its laboratory instruments. One specific requirement posed by the company was the necessity to integrate the licensing and entitlement solution seamlessly with the company’s existing back office systems.


Industries: Equipment & Machinery
Functions: Product Development
Software:
Services:
Reducing Simulation Cost to Become More Competitive
Reducing Simulation Cost to Become More Competitive
Reducing Simulation Cost to Become More Competitive
Amazon Web Services
Like many aerospace engineering firms, TLG employs STAR-CCM+, a leading industry application, to perform CFD simulations. TLG uses the application to conduct aerodynamic simulations on aircraft and predict the pressure and temperature surrounding airframes. However, the company wanted to reduce the costs associated with running simulations. “We were using a cloud provider to host our simulations, but the cost per simulation was high,” says Andrew McComas, engineering manager at TLG Aerospace. “Running a typical simulation was costing us hundreds of dollars per case, and there may be hundreds of cases per project.”TLG also wanted the ability to scale its high-performance computing (HPC) applications to take on larger simulations. “The trend in our industry is toward doing more complex simulations that require more compute resources,” McComas says. “But with the internal HPC cluster we were using, we were limited as far as the maximum size problem we could run. We were limited to a small number of nodes and couldn’t allocate enough memory to run large-scale problems.”Because it wanted to reduce costs and gain scalability, TLG decided to search for a new cloud provider.


Industries: Transportation
Functions: Discrete Manufacturing
ZTE's Integrated Battery-DG Hybrid Energy Storage Solution
ZTE's Integrated Battery-DG Hybrid Energy Storage Solution
ZTE's Integrated Battery-DG Hybrid Energy Storage Solution
ZTE
For cities and companies involved in new construction or site transformations, areas with unstable or poor quality power can cause problems and diesel and other similar generators can add another one: expense. In the context of high traditional energy prices, the trend of low-carbon, energy saving, environmental protection, renewable energy will become increasingly important in the field of communications power supply. Especially along with its technology improvement, the traditional renewable energy hybrid power solution can’t fully meet with customer’s demands, especially on the energy management, energy monitoring, system upgrading, product efficiency, environment adaptability, etc.


Industries: Equipment & Machinery
Functions: Quality Assurance
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HMI Total Solution Enables Bus Manufacturers to Realize a Smart Factory
HMI Total Solution Enables Bus Manufacturers to Realize a Smart Factory
HMI Total Solution Enables Bus Manufacturers to Realize a Smart Factory
Advantech
Industry 4.0 is gradually becoming a reality, and manufacturers are actively transforming their production process into intelligent manufacturing systems by leveraging Information Technology (IT) and Operations Technology (OT).The main concept of Industry 4.0 is to realize transparent vertical and horizontal integration from the production line to management level so as to increase productivity and efficiency. In other words, the resources available throughout the entire production process must be digitalized and networked so that they can be visible and completely availability.


Industries: Equipment & Machinery
Functions: Maintenance
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ViziTech’s Training Solution for the GDOT HERO Unit
ViziTech’s Training Solution for the GDOT HERO Unit
ViziTech’s Training Solution for the GDOT HERO Unit
Vizitech Solutions
Georgia Department of Transportation (GDOT) needed a consistent and thorough approach for training inspectors to assess road defaults such as holes, cracks, and more. The level of wear and tear on the roadways determines the amount of money that districts in Georgia receive for repairs, so it was important that all assessments were judged by the same standards.


Industries: Construction & Buildings
Functions: Maintenance
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